Privacy Policy
At Tigers Towing & Transport (“we,” “us,” or “our”), protecting your personal information is a priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://tigerstowingtransport.com/ or request our towing, vehicle transport, winch-out, or roadside assistance services.
By accessing our website or submitting information through our forms, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.
What Information We Collect
We collect only the information necessary to communicate with customers, schedule services, and operate our business securely.
Identifying Information
When you contact us, request a quote, or schedule a service, you may provide:
- Name: Used to identify your service request and personalize communication.
- Email Address: Used for confirmations, service updates, invoices, and customer support.
- Phone Number: Used for dispatch coordination, appointment confirmations, service-related messages, and customer support.
- Vehicle Information: Such as vehicle type, condition, pickup and drop-off location, and service details necessary to complete towing or transport services.
- IP Address: Automatically collected to help maintain website security, detect fraud, and monitor traffic patterns.
Website Interactions
We collect non-personal data related to how visitors interact with our website. This may include pages visited, time spent on pages, device type, browser type, and navigation behavior. This data helps us improve website performance and user experience.
Advertisement Interactions
If you interact with our online advertisements, we may receive anonymous engagement data such as clicks or referral sources. This information helps us evaluate advertising performance and improve future campaigns. No personally identifiable information is collected solely through ad interactions.
Social Media Data
When you contact us through social media platforms, we may receive your public profile name or username and any information you voluntarily share. This information is used only to respond to inquiries and provide customer support.
Information Via Forms
Any information submitted through our contact, quote request, or service booking forms is used solely to respond to your inquiry, provide services, schedule dispatch, or communicate regarding your towing request. We do not collect unnecessary data.
How We Use Your Information
We use the collected information to:
- Schedule and dispatch towing or roadside services
- Communicate service details and respond to inquiries
- Send appointment confirmations and status updates
- Provide customer support
- Process payments or invoices
- Improve our website and service quality
- Maintain security and prevent unauthorized access
- Meet legal or operational requirements
Your information is never used in ways that conflict with reasonable privacy expectations. We do not sell or rent your personal information.
Sharing And Disclosure Of Information
We do not sell or trade your personal information. Data is shared only when necessary to operate our business.
Service Providers
We may use trusted third-party service providers for website hosting, dispatch systems, scheduling software, analytics, payment processing, or communication services. These providers access information only as required to perform their services and are obligated to protect your data.
Legal Requirements
We may disclose personal information if required by law, regulation, court order, or legal process, or when necessary to protect our rights, property, or safety.
Marketing And Advertising Partners
We may use advertising platforms such as Google or Meta to promote our services. These platforms may use cookies or tracking technologies to collect anonymous usage data. You may manage advertising preferences directly through those platforms.
Business Transfers
If Tigers Towing & Transport experiences a business sale, merger, or ownership change, customer information may be transferred as part of the transaction. Any transferred data will remain protected under this Privacy Policy.
Text Messaging Compliance
By providing your phone number, you consent to receive text messages related to dispatch updates, service confirmations, appointment reminders, and customer support. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP or contacting us directly. We do not share text messaging originator opt-in data with third parties, except service providers necessary to deliver messaging services.
Cookies And Tracking Technologies
Our website uses cookies to enhance functionality and analyze traffic. You may disable cookies through your browser settings, although some features of the website may not function properly.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content, security, or privacy practices of those external sites. Please review their policies before providing personal information.
Analytics Tools
We use analytics tools such as Google Analytics to collect aggregated data, including device type, traffic sources, session duration, and on-site behavior. This information is used solely to improve website functionality and user experience.
Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted promptly.
Changes To This Privacy Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date. Continued use of our website indicates acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Tigers Towing & Transport
Address: 14044 Grant Rd, Cypress, TX 77429, USA
Phone: +1 281-638-2386
Email: Tigerstowingandtransports@gmail.com
